Ye55 is committed to protecting your privacy. This policy transparently explains how we collect, use, store, and safeguard your personal data when you use our platform.
Our Commitment
Six core principles that shape how we handle the personal data of every ye55 member in Malaysia.
All personal data and financial information of ye55 members is protected by 256-bit SSL encryption technology — the same standard used by leading banks in Malaysia. No sensitive data is transmitted without full protection.
Ye55 has never sold, rented, or shared members' personal data with third parties for marketing purposes. Your data is used solely for platform operations and compliance with applicable legal requirements.
Ye55 members have the right to access, correct, download, or request deletion of their personal data at any time. We provide a straightforward and transparent process to ensure your rights are always protected.
Member data is stored on servers protected by layered access controls, advanced firewalls, and intrusion detection systems. Only authorised personnel with a legitimate business need may access member personal data.
In the event of any security breach that may affect your data, ye55 is committed to notifying affected members within the timeframe stipulated by law, along with the remedial steps taken.
Ye55's privacy practices align with internationally recognised data protection standards. We conduct regular privacy reviews and update our procedures to ensure member data protection remains at the highest level.
Ye55 ("we", "the platform") understands that privacy is more than a formality — it is the trust each member places in us when they register and use our services. This Privacy Policy has been drafted with a clear purpose: to honestly and transparently explain how ye55 handles your personal data.
This policy applies to all registered members, website visitors, ye55 mobile app users, and any individuals who interact with our platform through any channel. By using the ye55 platform, you agree to the practices described in this document.
Please read this Privacy Policy carefully. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team for further assistance.
Ye55 only collects data that is strictly necessary to provide a safe, fair, and legally compliant service. The following are the categories of data we collect:
| Data Category | Examples of Information | Main Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, identification card number | KYC verification & age eligibility |
| Contact Data | Email address, phone number, mailing address | Account communications & support |
| Financial Data | Bank account number, bank name, e-wallet details | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Security & Fraud Prevention |
| Usage Data | Game history, betting records, login activity | Service improvement & compliance |
| Communication Data | Live chat records, support tickets, feedback | Quality control & customer support |
We also collect data you provide voluntarily, such as game preferences and platform feedback. All data collection is carried out lawfully and transparently.
Personal data collected is used by ye55 for lawful and specific purposes. We will not use your data for other purposes without notifying you in advance. Data usage includes:
Ye55 processes your personal data on valid legal bases. Depending on the type of processing, the applicable bases are as follows:
Ye55 does not sell your personal data. We only share data in the limited circumstances set out below:
All third parties receiving ye55 member data are bound by strict data protection agreements and audited regularly to ensure compliance.
Ye55 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. There are three main types of cookies we use:
You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect your ability to use certain features of the ye55 platform. Cookie consent is managed through the settings panel available during your first visit to the platform.
Ye55 retains members' personal data only for as long as necessary for the purposes stated in this policy or as required by law. Standard retention periods are as follows:
On the technical security front, ye55 implements layered protection that includes:
As a ye55 member, you have important rights regarding your personal data. Below is a summary of those rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request that we correct inaccurate data or complete incomplete data.
Under certain circumstances, you may request the deletion of your personal data ("right to be forgotten").
You may request that we restrict the processing of your data under certain circumstances provided for by law.
You may request a copy of your data in a structured, machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
To exercise any of the rights above, please contact the ye55 privacy team via email at [email protected] or through the in-platform live chat. We will process your request within 30 calendar days and notify you if an extension is required.
Ye55 is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
Should we discover that a child's data has been collected without our knowledge, we will take immediate action to delete that data and close the associated account. Parents or guardians who suspect their child has registered on the ye55 platform are urged to contact us immediately.
The ye55 platform may contain links to third-party websites or services such as payment providers and game partners. This Privacy Policy applies only to the ye55 platform and does not cover the privacy practices of external sites or services.
Ye55 is not responsible for the content, privacy practices, or security policies of any third-party websites. We encourage you to read the privacy policy of each site you visit outside the ye55 platform to understand how your data is handled by them.
Ye55 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to members through:
The latest version of the Privacy Policy will always be available on the Privacy Policy continued use of the ye55 platform after amendments take effect will be deemed acceptance of the updated privacy terms.
If you have any questions, concerns, or wish to exercise your privacy rights, the ye55 data protection team is ready to assist through the following channels:
We are committed to handling every privacy enquiry seriously and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.